Case Study: Pilot P.B. achieves control, automation and better margins with Fidelio ERP

Pilot P.B. - Customer Case Study

Pilot P.B., a Boucherville-based industrial equipment distributor founded in 1903, faced limits with a bespoke, single-maintainer system that could not scale to support its catalog of over half a million products or the company’s goals for greater efficiency and profitability. Seeking a reliable, advanced management solution, Pilot P.B. turned to Fidelio ERP to replace its inflexible in-house software.

Fidelio ERP implemented a fully integrated, customizable ERP across Pilot P.B., delivering implementation success in 2014 and providing the control, tracking and flexibility CEO Lorraine Boucher cited. The deployment reduced manual entry errors, automated business processes (including price list changes), created a nearly paperless environment, and improved profit margin and credit monitoring — concrete gains credited to Fidelio ERP’s solution.

Pilot P.B.

Lorraine Boucher

Chief Executive Officer