Case Study: La Petite Bretonne achieves streamlined production and tighter controls with Fidelio ERP

Optimization of Two Food Production Facilities La Petite Bretonne and Fidelio Make a Great Team

La Petite Bretonne, a well-known Québec pastry manufacturer of mini‑croissants and other baked goods, faced the challenge of modernizing its manufacturing and distribution processes across two facilities while reducing manual data entry and planning for future growth. After a year-long selection process they chose Fidelio ERP (implemented with Montréal-based Commsoft Technologies) to provide an upgradeable, configurable ERP that could handle complex needs like the invoice buy-back process and real‑time inventory control.

Fidelio ERP was configured and customized to automate purchase-to-invoice workflows, improve cost and quantity monitoring, and deliver powerful search and drill‑down tools that freed staff from routine data entry so they could focus on analysis. The Fidelio ERP deployment standardized controls across both factories, streamlined order and invoicing processes through a tailored buy-back workflow, and delivered measurable time savings and greater accuracy in operations.

La Petite Bretonne

Audrey Laurin

VP of Finances and Administration