Case Study: Liquidation Plomberie Mascouche achieves improved customer service and real-time inventory accuracy with Fidelio ERP

Liquidation Plomberie Mascouche - Customer Case Study

Liquidation Plomberie Mascouche, a 30‑employee plumbing wholesaler operating 25,000 sq. ft. of showroom and stock, struggled with an aging IT system that could not deliver the real‑time information needed after two expansions. To support continued growth and better decision‑making, the company implemented the enterprise software Fidelio ERP as its new integrated business system in 2010.

Fidelio ERP provided a flexible, intuitive, fully integrated solution with powerful drill‑down and MRP capabilities, enabling real‑time, precise inventory, easier data analysis, and redesigned business processes. As a result, Liquidation Plomberie Mascouche saw improved customer service, reduced human errors, better use of credit and overall operational optimization—demonstrable ROIs from the Fidelio ERP deployment.

Liquidation Plomberie Mascouche

Mélanie Carrier

Operations Manager