Fidelio ERP
34 Case Studies
A Fidelio ERP Case Study
La Petite Bretonne, a baked-goods producer founded in 1966 with about 200 employees in Laurentides and Lanaudière, faced siloed and largely manual processes across purchasing, production, packaging, distribution and collections. Data was spread between handheld distribution tools and one other system, frequently modified and error-prone, which hampered analytics, buybacks, purchase orders and quality control. In 2014 the company selected Fidelio ERP (a flexible ERP designed and integrated by Commsoft Technologies) as its technology partner.
Fidelio ERP implemented a fully integrated solution delivering consistent information across the company, batch-level traceability, real-time inventory and customized buyback workflows. The deployment produced measurable results for La Petite Bretonne: 100% implementation success, real-time inventory updates, a significant reduction in rework and conflicting data entry, improved quality-control points, and much easier data analysis and reporting.
Audrey Laurin
VP of Finances and Administration