Case Study: J.U. Houle Distribution achieves industry-level profitability and 95%+ fill rate with Fidelio ERP

J.U. Houle Distribution - Customer Case Study

J.U. Houle Distribution, a Victoriaville-based distributor of plumbing, heating, municipal and industrial products, was held back by an aging, inflexible computer system that depended on a single person for maintenance and couldn’t support the company’s plans to improve efficiency and profitability. To modernize operations they implemented Fidelio ERP, using finance, sales, purchasing, inventory and e-commerce modules.

Fidelio ERP delivered a fully integrated, customizable platform with real-time reporting, purchase-forecast automation and centralized price-list management, improving data accuracy and visibility across the business. The Fidelio ERP implementation (completed in 2013) produced measurable results: industry-leading net margins, a fill rate over 95%, clearer profit-by-product visibility, and tighter control of sales discounts.

J.U. Houle Distribution

Pierre Houle

Vice-President