Fidelio ERP
34 Case Studies
A Fidelio ERP Case Study
Italfoods Inc., an Ontario distributor of roughly 2,000 national and imported food products serving customers such as Costco and Metro, was struggling to keep up with rapid growth using paper, Excel and multiple legacy accounting systems across six sister companies. Frequent stockouts, labor‑intensive inventory tracking, poor financial reporting, high staff turnover and recurring server/data corruption convinced Italfoods to replace its on‑premises tools with a cloud ERP — they selected Fidelio ERP.
Fidelio ERP delivered a cloud‑hosted (Microsoft Azure) centralized ERP with real‑time inventory visibility, reserved stock, consolidated databases for six legal entities, and flexible financial analytics. The implementation produced measurable gains: an estimated 70% reduction in license costs versus Oracle NetSuite over five years (plus a 15% implementation discount), fewer SKUs, improved customer satisfaction from accurate stock status, streamlined accounting and dynamic reporting, reduced staffing needs and better employee onboarding, and elimination of local server/data‑loss risk.
Ewelina Jaroszek
Director of Commercial Operations