Case Study: Isolofoam automates EDI order processing and reduces errors with Fidelio Cloud ERP

Isolofoam saves 5–8 hours a week with Fidelio ERP

Isolofoam, a manufacturer of thermal insulation materials, faced significant challenges after acquiring a competitor, which led to a surge in EDI order volume. Their team struggled with manual data entry into their Fidelio ERP system, causing production delays, delivery slowdowns, and errors that negatively impacted customer relationships. Their previous EDI provider was unable to satisfactorily address these new needs.

Fidelio recommended and helped implement an automated EDI integration solution through a partner, Deblecx. This solution automatically processes orders and updates their status within the Fidelio ERP, eliminating manual data entry. The implementation resolved bottlenecks, saving five to eight hours per week and greatly reducing errors. This resulted in much happier customers and reduced stress for the Isolofoam team, while also enabling instant invoice delivery.

Isolofoam