Case Study: Isolofoam achieves zero production shutdowns and faster order processing with Fidelio ERP

Isolofoam - Customer Case Study

Isolofoam, a Sainte-Marie-de-Beauce manufacturer of expanding insulating polystyrene foam in business since 1970 with about 70 employees, faced growing pains as rapid expansion created pressure to refine management processes. Before 2008 they ran two disparate systems that produced frequent bugs, data corruption and little visibility into company activities. To resolve this, Isolofoam selected Fidelio ERP to replace the unstable setup and centralize operations.

Fidelio ERP delivered a stable, flexible management system with automated order processing, topic-based reporting and an easy-to-use interface that enabled process improvements. The implementation eliminated production shutdowns (Isolofoam reports over 10 years of uninterrupted production), significantly reduced order-processing time without adding staff, improved oversight of sales representatives and increased productivity — benefits that produced measurable returns and supported the company’s expansion.

Isolofoam

Martin Deblois

Chief Information Officer