Fidelio ERP
34 Case Studies
A Fidelio ERP Case Study
Maçonnex, a Saguenay, Quebec-based distributor of exterior siding, landscaping products, stoves and fireplaces, was overwhelmed after acquiring five branch locations and about 100 employees while still running a 25‑year‑old, heavily customized system. The acquisition created siloed operations, slow inter‑branch transactions, archaic order and inventory processes, and month‑late financial visibility — so Maçonnex selected Fidelio ERP and its Fidelio Cloud ERP solution to drive a digital transformation.
Fidelio ERP implemented a centralized, multi‑company, multi‑warehouse cloud ERP that streamlined purchasing, order management and inventory across six locations. The change cut buyers from six to two, centralized control of ~50,000 SKUs, enabled remote work during the pandemic, and helped Maçonnex lift revenues 50% (even after closing two branches) with sales now increasing 30–40% annually — delivering faster processes, fewer managers and improved customer order speed and transparency.
Chantal Bergeron
Director of Operations