Fidelio ERP
34 Case Studies
A Fidelio ERP Case Study
Distribution Paral, a Québec-based family SME and leader in cheese distribution, faced rapid growth that outpaced its manual processes and lack of online ordering, real-time customer data and integrated tools. To digitize operations and support both Distribution Paral and Total Alimentation, the company selected Fidelio ERP as a fully integrated solution (including EDI, inventory control, mobile sales and accounting).
Fidelio ERP was deployed to unify departments and supplier systems, add EDI and mobile order-taking, and automate sales-to-invoicing workflows; paper was virtually eliminated and representatives can place orders from tablets with live client data. As a result—thanks to Fidelio ERP—Distribution Paral now manages over 1,000 sales transactions per day, substantially increased transaction volume over four years, improved sales effectiveness and expanded its product offering through new supplier partnerships.
Denis Parent
President