Case Study: Distribution Paral achieves scalable, paperless operations and 1,000+ daily transactions with Fidelio ERP

Distribution Paral - Customer Case Study

Distribution Paral, a family-owned dairy distributor founded in 1991 in Berthierville, QC, faced rapid growth from new product lines and acquisitions and needed to increase sales while managing a growing number of daily transactions. To modernize operations and digitalize processes, presidents Alain and Denis Parent selected Fidelio ERP for an integrated management solution covering orders, inventory, accounting and supplier compatibility.

Fidelio ERP delivered a complete, scalable system—including multi-company management, e-commerce, mobile tools for sales reps and supplier integrations—that streamlined order-to-delivery workflows and eliminated paper. The implementation enabled a considerable rise in transaction volume over four years, now handling over 1,000 transactions daily, managing a fleet of 28 trucks and 25 tractors, simplifying supplier/product onboarding, and giving sales reps real-time data to boost performance.

Distribution Paral

Alain Parent

President