Fidelio ERP
47 Case Studies
A Fidelio ERP Case Study
Distribution Paral, a growing SME and leader in dairy distribution in Québec, faced a challenge sustaining its growth due to manual processes and a lack of integrated tools. Without real-time customer data or an online ordering system, managing an increasing transaction volume became complicated. To digitize their operations, the company chose the Fidelio ERP integrated management system.
Fidelio ERP provided a fully-integrated solution for orders, inventory, accounting, and EDI capabilities. It featured mobile connectivity for sales representatives to access information and process orders in-store. The implementation eliminated paper processes and allowed the sales team to become more effective. As a result, Distribution Paral now manages over 1,000 sales transactions per day directly in the system, with Fidelio helping to increase transaction volume considerably over four years.