Case Study: a leading healthcare enterprise achieves centralized AI governance and PII/PHI protection with Fiddler AI

Leading Healthcare Enterprise centralizes governance for 60+ models with Fiddler

A leading healthcare enterprise faced significant challenges with AI sprawl as they scaled dozens of ML models and generative AI applications across their business. This fragmentation made consistent governance, monitoring, and security controls difficult, increasing their operational and reputational risk. To address this without slowing development, they partnered with Fiddler AI to implement a unified AI Observability and Security platform.

The solution from Fiddler provided a centralized "single pane of glass" for oversight, enabling the monitoring of GenAI apps built on Google Gemini and the implementation of real-time guardrails. This allowed the organization to detect hallucinations, prevent PII/PHI leakage, and maintain governance across all AI types. As a result, they achieved the outcomes of launching more apps into production, boosting productivity by shortening deployment cycles, and ensuring centralized oversight with full audit trails.