Case Study: a leading financial services institution scales AI governance with Fiddler and SageMaker AI

Leading Financial Services Institution launches GenAI months ahead of schedule with Fiddler

A leading financial services institution faced significant challenges scaling its AI governance under strict regulatory requirements. The institution needed to deploy generative AI applications and agents but was blocked by compliance concerns, data-sharing risks, and unpredictable costs from external LLM usage. They turned to the vendor Fiddler for a solution using its AI Observability platform.

Fiddler implemented its AI Control Plane, including its in-environment Trust Service, to act as a unified command center integrated with Amazon SageMaker. This solution eliminated data-sharing risks by processing everything within the institution's own VPC, accelerated time-to-market by removing compliance blockers, and provided predictable operational costs. As a result, Fiddler enabled the institution to launch AI applications months ahead of schedule while establishing a scalable foundation for future AI governance.