Case Study: Hired achieves responsible, explainable AI-driven hiring at scale with Fiddler

Hired Partners with Fiddler to Pioneer Responsible AI for Hiring

Hired, a recruiting marketplace that uses proprietary AI Intelligent Job Matching to connect candidates with jobs, faced the challenge of scaling its matching process while avoiding opaque, potentially biased "black-box" models. To bring transparency and fairness to its AI-driven decisions, Hired partnered with Fiddler and adopted Fiddler’s Explainable AI Platform.

Fiddler’s platform was layered on top of Hired’s models and integrated into its user interfaces to deliver real-time reporting, explanations for curators, data scientists, candidates, and hiring companies, and continuous performance and bias monitoring. By using Fiddler, Hired gained deeper insights for root-cause analysis, stronger model governance and compliance (e.g., GDPR, FCRA, CCPA), and increased trust and transparency across its matching process—positioning Hired as a leader in responsible AI for HR.

Hired

Mehul Patel

Chief Executive Officer