Case Study: a UK-based smart-building technology provider achieves reliable AWS Kubernetes health monitoring with Ficode

UK-based Smart-building Technology Provider strengthens AWS reliability with Ficode across 33+ services

Ficode helped a UK-based smart-building technology provider overcome a critical monitoring challenge on its AWS-hosted platform. The client's Amazon EKS environment, running over 33 microservices, was generating false health alerts, causing the operations team to lose confidence in their dashboards and leaving many services without any automated recovery mechanisms.

Ficode audited all services, corrected a misconfigured Application Load Balancer to eliminate false alerts, and created a three-tier roadmap for implementing reliable health checks. This resulted in six critical services being prioritized for immediate monitoring with zero-downtime corrections. The solution established the foundation for automated recovery and future autoscaling, significantly improving the platform's operational reliability.