Case Study: Valvoline improves work order visibility and operational response with Fexa

Valvoline streamlines work orders across 900 locations with Fexa

Valvoline, a major automotive company, faced operational challenges due to an anonymous work order system that lacked visibility. Their store leaders were unable to be identified when submitting requests, which hindered communication and prioritization. To address this, Valvoline partnered with Fexa and implemented its Facilities Orchestration Platform.

Fexa's solution provided clear visibility into work orders, making it easy to see who submitted each request and to add contextual notes. This transformed Valvoline's operations, making it significantly easier for both internal and external teams to react and prioritize issues. The user-friendly system was a huge win for their approximately 900 locations, with store users finding it easy to enter and look up work orders. Valvoline highly recommends Fexa, noting the partnership has been an operational game changer.

Valvoline