Case Study: Tile Giant improves checkout conversion and customer experience with Fetchify Address Auto-Complete

Tile Giant streamlines checkout and reduces shipping errors with Fetchify

Tile Giant, a UK and Ireland tile retailer with over 80 stores, faced challenges in streamlining their online checkout process and ensuring delivery address accuracy to support their rapid pandemic-driven eCommerce growth. To meet these needs, they turned to vendor Fetchify and implemented their Address Auto-Complete product on their Magento 2 platform.

Fetchify's solution provided a fast and easy-to-install address lookup plugin that verified and formatted addresses for accuracy. This resulted in a more streamlined checkout process for customers, which aided sales conversion. The implementation also significantly cut down on shipping errors, saving staff time on administration and preventing lost revenue from failed deliveries.

Tile Giant