Case Study: This Works achieves 40% mobile conversion uplift with Fetchify Postcode Lookup

This Works increases mobile basket conversion by 40% with Fetchify

This Works, a skincare and wellness brand, faced a major challenge with high basket abandonment rates, particularly from mobile users on their Shopify Plus store. The cumbersome process of manually entering addresses was identified as a key point of friction in the checkout. To address this, they implemented Fetchify's Postcode Lookup service after a recommendation from their design agency.

Fetchify's solution provided an intuitive and seamless address lookup tool that integrated with their Shopify Plus sites, reducing the keystrokes required to enter an address by up to 80%. Immediately after installation, This Works saw a remarkable 40% increase in mobile basket conversion. The Fetchify team was also praised for its helpful customer service, a welcome change from their previous supplier.

This Works