Case Study: SportsOnline boosts checkout completions with Fetchify

SportsOnline boosts checkout completions for 12 years with Fetchify

SportsOnline, a family-run international retailer of cricket and hockey equipment, was struggling with customer-led data errors in address entries at checkout. These errors were causing failed deliveries and increased customer service inquiries. To resolve this, they implemented Fetchify's Address Auto-Complete service.

Fetchify's solution provided fast and accurate address validation, which was easily integrated via a plugin for their PrestaShop platform. This eliminated addressing errors, sped up the checkout process, and reduced administrative work. As a result, SportsOnline saw increased conversion rates and has not received a single customer complaint about address entry since the implementation.

SportsOnline