Case Study: Quality Assured National Warranties ensures accurate policy addresses with Fetchify Postcode Lookup

How Fetchify's Postcode Lookup helps QANW members ensure perfect addresses

Quality Assured National Warranties (QANW) has been protecting home improvement investments for more than 15 years, but they needed a reliable way for their members to enter accurate, properly formatted homeowner addresses on their website. Because policy documents must reach the policyholder and are printed by a third party, even small address errors could lead to rejected mail, delays, and unnecessary resend costs. QANW has used Fetchify’s Postcode Lookup for the last 12 years to help solve this problem.

Fetchify’s Postcode Lookup, powered by Royal Mail PAF, was integrated into QANW’s online portal to guide members to the correct address as they typed. This improved data accuracy, reduced rejected envelopes and resend postage, and saved time by ensuring policies were addressed correctly the first time. According to QANW, the solution cut postage waste and helped them deliver insurance documents promptly to policyholders, while giving members peace of mind that their client’s policy would arrive as expected.

Quality Assured National Warranties

Gemma Swankle

Business Executive