Case Study: Tile Giant improves checkout conversion with Fetchify Address Auto-Complete

Address Auto-Complete improves Tile Giant’s online sales & customer experience

Tile Giant, a UK and Ireland tile retailer with more than 80 stores, was growing its online sales quickly and needed a checkout process that was fast, easy to use, and less prone to shipping errors. To support that goal, the company used Fetchify’s Address Auto-Complete plugin on its Magento 2 eCommerce platform.

Fetchify’s Address Auto-Complete helped Tile Giant speed up checkout by letting customers enter addresses quickly and accurately, with daily-updated address data and correct postal formatting. The result was a more streamlined customer experience, improved conversion potential, and fewer administration issues from shipping errors; Tile Giant described the implementation as “pretty much seamless” and said they had never had any issues with it.

Tile Giant

Peter Swain

Head of Digital