Case Study: Lantower Luxury Living frees up staff time and space with Fetch Package

Fetch answers package problem by freeing up time and space for 6-level urban mid-rise community in Tampa

Lantower Luxury Living, specifically its Lantower Westshore community in Tampa, needed a better way to handle the growing volume of resident packages, especially as online ordering increased during COVID-19. Before working with Fetch Package, the on-site team was spending 5 to 6 hours a day on package management, pulling focus away from leasing and resident service.

Fetch Package implemented its package management service to receive and store packages offsite, help with resident onboarding, and reduce front-office interruptions. As a result, Lantower Luxury Living saved an estimated 25 to 30 staff hours per week, freed up leasing office space, and improved the resident experience by making move-ins and deliveries smoother.

Lantower Luxury Living

Charissa Insignares

Community Manager