Case Study: Watersmith Plumbing and Gas streamlines admin and gets paid faster with Fergus

Watersmith Plumbing and Gas slashes admin by 60% with Fergus

Watersmith Plumbing and Gas, a plumbing business in New Zealand, was seeking to reduce its administrative burden and improve cash flow. The owner, Andrew, wanted to spend more time on hands-on work in the field rather than managing quoting, invoicing, and safety paperwork. To address this challenge, he implemented Fergus job management software.

The solution from Fergus included its job management platform, the Fergus Go mobile app for field crews, and the Fergus Pay payment system. This integration streamlined operations, enabled immediate customer payments, and automated the syncing of supplier invoices to jobs. As a result, Watersmith achieved faster invoice settlements, significantly reduced time spent on administrative reconciliation, and empowered its entire team to manage work efficiently from anywhere.

Watersmith Plumbing and Gas