Case Study: J.T. Carter Plumbers boosts cash flow and sales with Fergus

J.T. Carter Plumbers - Customer Case Study

J.T. Carter Plumbers, a growing plumbing business in New Zealand, was struggling with poor cash flow, underpriced jobs, and heavy paper-based admin while managing up to 600 jobs a month. They needed a better way to organise field and office work, improve pricing visibility, and gain control over the business, so they turned to Fergus job management software.

By implementing Fergus and integrating it with Xero, J.T. Carter Plumbers streamlined quoting, invoicing, scheduling, timesheets, and team communication in one cloud-based system. The result was stronger organisation, faster decision-making, better cash flow, and a reported 20-30% increase in sales in just one quarter, while also giving the team more time back and improving work-life balance.

J.T. Carter Plumbers

Duncan Leask

Certified Plumber