Fergus
30 Case Studies
Case Study: Watersmith Plumbing and Gas achieves faster cash flow and streamlined job management with Fergus
A Fergus Case Study
How to Start a Successful Plumbing Business
Watersmith Plumbing and Gas, started by Andrew Smith in Lower Hutt, New Zealand, faced the common small-business challenge of managing quoting, invoicing, Health & Safety and cash flow while Andrew spent most of his time on the tools. After using it at a previous employer, he chose Fergus as his job management system to streamline operations from day one.
Fergus provided a full job management platform with a mobile app, Fergus Pay online card processing and integration with Plumbing World, letting the team attach supplier invoices to jobs and manage everything from phone or tablet. As a result, customers using Fergus Pay now settle invoices on average at least twice as fast, cash comes through immediately, his accountant is happier, admin time is reduced to just a few hours a week, and Watersmith has grown from a one‑man band to employing a full‑time staffer and contractors.
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Watersmith Plumbing and Gas
Andrew Smith
Watersmith Plumbing and Gas