Fergus
30 Case Studies
Case Study: E J Lack Electrical achieves near-doubled revenue and slashed paperwork with Fergus
A Fergus Case Study
How To Build A Successful Electrical Company
E J Lack Electrical, a 48-year-old family-run electrical business in Hawthorn led by Anthony Lack, struggled with inefficient paper job cards, seven in-tray paper routing and missed billing after Anthony took over in 2014. Seeking a cloud-based job management solution, Anthony tried one system that failed to meet their needs before switching to Fergus smart job management software to replace paper processes and improve job tracking.
Fergus delivered visual job boards with assignable tasks, due dates and job-level tracking, plus better capture of labour, materials and purchase orders. Since adopting Fergus, E J Lack Electrical reduced staff data-entry time by 30–50%, cut physical paperwork by at least 95%, started capturing an extra 10–16 hours of billable labour per week, is invoicing 5–15% more in materials, increased headcount from 4 to 6 and has nearly doubled revenue.
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E J Lack Electrical
Anthony Lack
E J Lack Electrical