Fergus
30 Case Studies
Case Study: Cosy Home Services slashes admin time with Fergus
A Fergus Case Study
Cosy Home Services - Customer Case Study
Cosy Home Services, a plumbing and heating business run by Paul, struggled with time-consuming admin and paperwork while managing jobs for local housing associations and letting agents. Before using Fergus, Paul had tried other job management platforms but found they were missing key features he needed.
With Fergus, Paul was able to streamline invoicing, job sheets, document attachment, and customer record searches in one system. Fergus cut his paperwork time from around 16 hours a night to about an hour, helped halve the time spent on admin tasks, and let him retrieve past customer/job details in seconds—saving time, improving efficiency, and supporting business growth.
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Cosy Home Services
Paul
Owner