Case Study: Polaris Windows & Doors achieves error-free ordering and higher production with FeneVision

Polaris Windows & Doors - Customer Case Study

Polaris Windows & Doors, a family-owned fenestration manufacturer founded in 1959, faced rising order-entry errors, disconnected plant-floor equipment and spreadsheet-driven configuration as sales and product lines expanded. To modernize its operations, Polaris became the first customer to adopt the new fenestration ERP FeneVision, replacing a stale legacy system and tackling integration and accuracy challenges head-on.

FeneVision was implemented for BOM setup, tied into cutting and welding equipment, and added Tracking, Trucking and the WEB customer portal. The result: a seamless order-to-shipping workflow, dramatically improved order accuracy (errors are now “unheard of”), and greater visibility for customers; 60% of Polaris customers now enter their own orders via the WEB module, enabling Polaris to increase volume while keeping support-staff growth minimal — producing more with fewer people. FeneVision continues to evolve with Polaris, delivering measurable efficiency and shipping accuracy gains.

Polaris Windows & Doors

Jamie Mallery

Information Systems Manager