Case Study: Large North‑American Capital Markets Institution achieves 40% faster onboarding and automated KYC/AML compliance with Fenergo

Large Capital Market Institution - Customer Case Study

Large Capital Market Institution — the Capital Markets division of a North‑American tier‑two financial institution offering FX, equities, fixed income and derivatives — faced sprawling data and process siloes across asset classes after a wave of new regulations. This fragmentation caused duplicated effort, extended client onboarding, higher operational costs and lost cross‑sell opportunities; the firm engaged Fenergo to centralize client lifecycle management and implement Digital KYC and Fenergo’s Regulatory Rules Engine to streamline onboarding and compliance.

Fenergo centralized customer data and documentation, integrated with the client’s counterparty management system, automated regulatory identification and evidence-gathering via the Regulatory Rules Engine, and digitalized end‑to‑end onboarding and perpetual KYC reviews. The implementation delivered measurable impact — a 40% acceleration in client onboarding times, improved time‑to‑revenue, a single platform for compliance and onboarding across business lines, re‑use of data that reduced client outreach and redeployment of operations/KYC headcount — while ensuring ongoing compliance with rules such as FATCA, EMIR, Dodd‑Frank and MiFID II.