Case Study: Leading European‑headquartered Universal Financial Institution achieves centralized global KYC compliance and 30% efficiency gains with Fenergo

Internal Global Compliance For Efficiency & Boosted Revenue Across Enterprise

The Leading European Headquartered Universal Financial Institution, operating across 70 countries and multiple business lines, faced fragmented, siloed KYC and compliance processes that slowed onboarding, increased operational cost and risk, and threatened client experience. To centralize and standardize cross-border compliance, the institution engaged Fenergo and its Digital CLM/Digital KYC capabilities as the core digital and regulatory platform.

Fenergo implemented a centralized data and document repository, Digital KYC (including automated risk scoring, digital portals, intelligent document extraction and ID&V integrations) and its global Regulatory Rules Engine to manage 80+ jurisdictions. As a result, the client saved 19,000+ hours annually in onboarding, achieved roughly 30% efficiency gains in client lifecycle management, used the shared KYC/regulatory/tax dataset in 16% of new onboardings, reduced client outreaches and re-keying, and improved time to revenue and upsell opportunities — all enabled by Fenergo.