Case Study: Global Energy & Commodities Firm achieves 82% reduction in counterparty onboarding time with Fenergo

Global Energy & Commodities Firm - Customer Case Study

The Global Energy and Commodities Firm, a leading global trading house, faced a slow, manual counterparty and service-provider onboarding process: its incumbent supplier profile platform did not ingest KYC, teams relied on email and untraceable contact flows, traders were diverted to due-diligence tasks, and the firm was exposed to regulatory fines and delays to revenue. Fenergo was engaged to address these inefficiencies and modernize onboarding.

Fenergo delivered a SaaS end-to-end digital onboarding Portal (including digital KYC, integrations, and Advanced Reporting AI) that allowed counterparties to register, update submissions, and support traceable communications. Implemented in about five and a half months, Fenergo’s solution cut counterparty onboarding time by 82%, enabled multi-jurisdiction onboarding with better transparency, and materially reduced regulatory and operational risk.