Case Study: First Abu Dhabi Bank achieves faster digital onboarding and stronger AML compliance with Fenergo

First Abu Dhabi Bank streamlines cloud onboarding and cuts TCO with Fenergo

First Abu Dhabi Bank (FAB), a leading financial institution in the UAE, faced the challenge of accelerating its client onboarding while enhancing its anti-money laundering (AML) compliance processes. To meet its regulatory requirements and improve the end-to-end client journey, FAB partnered with vendor Fenergo to implement its Client Lifecycle Management (CLM) solution.

Fenergo enabled FAB to streamline customer journeys and enhance self-service capabilities through a cloud-based implementation. The solution ensured the bank maintained data controls, configured the platform for external key management to meet regulatory requirements, and collaborated with local regulators. As a result, Fenergo transformed FAB's client onboarding experience, future-proofed its regulatory compliance, enhanced operational efficiency, and reduced the total cost of ownership.

First Abu Dhabi Bank