Case Study: Innovate Memphis puts every parcel in Shelby County on one public map with Felt

Innovate Memphis puts 350,000 parcels on one public map with Felt

Innovate Memphis, a local government and community development organization, faced the challenge of making its extensive parcel-level data for Shelby County accessible and usable. Their flagship Memphis Property Hub was previously slow and unreliable, rendering data in 30 to 60 seconds, which undermined their credibility and stalled decision-making. They needed a solution from a vendor like Felt that could deliver instant performance and be used by their small team.

By implementing Felt, Innovate Memphis created a high-performance, public-facing map of roughly 350,000 parcels that renders in under a second. The solution enabled them to launch a premium subscription tier, generate 5-10 new account requests weekly, and scale their client work, resulting in projects like securing 230 new pre-K seats. Felt multiplied the team's impact, opening doors to new projects and allowing them to deliver more results with the same small team.

Innovate Memphis