Case Study: County of Santa Barbara delivers faster emergency road closure updates with Felt

How County of Santa Barbara Public Works delivers instant emergency updates with Felt

The County of Santa Barbara Public Works Department faced the challenge of delivering timely road closure information to the public and first responders during emergencies. Their previous process for updating an online map was time-consuming, taking up to 30 minutes per update and causing critical delays in communication. They needed a more flexible and accessible system to create web maps instantly.

The vendor Felt provided a solution with its mapping platform, enabling the team to draw road closures and embed an interactive map on their public website. This implementation was incredibly fast, completed in a single afternoon. Using Felt resulted in a dramatic reduction in update times, from 30 minutes to under 5 minutes, allowing for real-time information sharing. The embedded map received over 15,000 views in 7 days during a storm emergency, proving to be a crucial tool for public safety.

County of Santa Barbara

Lael Wageneck

Public Information Officer