Case Study: TBC Bank achieves stronger fraud protection and fewer false positives with Feedzai Digital Trust

TBC Bank identifies 65% of fraudulent sessions with Feedzai

TBC Bank, one of Georgia's leading financial institutions, faced the challenge of protecting its growing digital customer base from increasingly sophisticated fraud, including social engineering scams and deepfake impersonations. Their existing static systems were unable to keep up with the evolving threats, so they partnered with Feedzai to implement its Digital Trust platform for real-time, AI-powered fraud prevention.

By adopting Feedzai's Digital Trust solution, TBC Bank operationalized an agile RiskOps model. The partnership with Feedzai enabled them to instantly analyze data across sessions to block suspicious activity and rapidly deploy new controls. This resulted in Feedzai's platform identifying 65% of the bank's total fraud cases, a significant reduction in false positives, and faster response times, all of which reinforced customer trust and cemented TBC's leadership in secure digital banking.

TBC Bank