Case Study: a major U.K.-based bank reduces fraud losses with Feedzai

Major U.K-based Bank Leverages Feedzai and AWS to Reduce Fraud

A major U.K.-based bank faced challenges with fragmented fraud and risk systems from multiple providers, which created operational silos and lacked the flexibility to tackle evolving fraud methods and regulations. Their goals were to increase efficiency, reduce customer friction, and cut fraud-related losses. They partnered with Feedzai to implement its solution on AWS to address these issues.

By leveraging Feedzai on AWS, the bank consolidated its fraud management into a single, scalable system that could process millions of payments daily. This solution enabled faster strategy iterations and provided the flexibility to adapt to major events like Brexit and the COVID-19 pandemic. Feedzai helped the bank achieve a reduction in fraud losses of over $20 million, a 73% decrease in friction for high-value customers, and the processing of over half a billion events monthly.