Case Study: Raiffeisen Bank International achieves 37% better fraud detection with Feedzai Digital Trust

How RBI Improved Fraud Detection Rates by 37% with Digital Trust

Raiffeisen Bank International (RBI), a large European banking group with 12 subsidiary banks and 17.7 million customers, needed to improve fraud detection across digital channels. To address rising fraud risk, RBI looked beyond payment data and wanted to incorporate behavioral, device, and network information into its risk engine while keeping the process transparent, simple to manage, and fast enough for real-time decisions.

Feedzai implemented its Digital Trust solution to enrich payment activity with behavioral biometrics, device analysis, and network data, integrating it into RBI’s existing systems with low latency and continuous data capture. The result was a holistic fraud prevention approach that improved RBI’s fraud detection rate by 37%, while also helping streamline operations and enhance the customer experience.