Case Study: BigPay achieves 95% fraud detection with Feedzai

BigPay boosts fraud prevention to 95% with Feedzai

BigPay, a Southeast Asian digital financial services provider, faced challenges in scaling its fraud prevention and anti-money laundering (AML) efforts. Its reliance on manual processes and multiple disparate systems made it difficult to respond quickly to emerging risks and support its rapid growth. To address these scalability and efficiency issues, BigPay partnered with Feedzai and its RiskOps platform.

By implementing Feedzai's AI-powered solution, BigPay consolidated its fraud and AML monitoring onto a single platform. This integration delivered significant results, including a 95% fraud detection rate and API response times of 400 milliseconds. The solution provided by Feedzai enhanced operational efficiency, strengthened regulatory compliance, and improved the overall customer experience by minimizing false positives.

BigPay