Case Study: Australian Payments Provider achieves 114% better fraud detection with Feedzai

Australian Payments Provider Increases Fraud Detection by 114% with Feedzai

Australian Payments Provider worked with Feedzai to prepare for Australia’s New Payments Platform (NPP), a real-time payments environment that raised urgent fraud-prevention challenges. With limited historical transaction data available for this new system and fraud losses already rising, the provider needed a way to detect risk without slowing down instant payments.

Feedzai implemented its Transaction Fraud Solution, using real-time risk decisioning and profiling to secure NPP transactions and later extend protection to card payments. The results included a 114% improvement in fraud detection, a 50% reduction in false positive alerts, and 60% coverage for Australian financial institutions at NPP launch, helping the provider become the first fully operational NPP provider in the market.