Case Study: Cabinets by Computer achieves customer-led development with FeedBear

Cabinets by Computer uses FeedBear to help them be more customer-centric

Cabinets by Computer, an Australian software provider for the cabinet-making industry, sought to become more customer-centric in its development process. Their previous method of sharing updates via a static text log was not user-friendly. To address this challenge, they adopted FeedBear to create a more interactive system for collecting customer feedback and sharing product updates.

By implementing FeedBear, Cabinets by Computer gained a transparent platform to gather user input and share its roadmap. The solution, praised for its simple interface, allowed them to bulk import feedback from Jira and maintain a regular changelog. FeedBear helped significantly improve customer relationships through increased transparency, leading to positive client feedback and better alignment of development efforts with customer needs.

Cabinets by Computer

Justin Collins

General Manager