Case Study: Brainboard centralizes customer feedback and streamlines product planning with FeedBear

Brainboard Uses FeedBear to Centralize Customer Feedback

Brainboard, a company that provides a collaborative solution for cloud infrastructure design and deployment, needed a centralized system to collect and validate customer feature requests and bug reports. Their challenge was to better plan their product roadmap to drive adoption and retention. They found the solution they needed with FeedBear.

By implementing FeedBear, Brainboard created a central source of truth for feedback. They use FeedBear's feature requests page, public roadmap, and changelog to gather input, announce upcoming features, and keep customers informed. This allowed them to quantify requests, prioritize development, and build a strong, engaged community, ultimately helping them to quickly adapt their product roadmap.

Brainboard

Stephane

Growth Product Manager