Case Study: Akbank reduces fraud and boosts approval rates with Featurespace Platform

Akbank improves fraud detection for 18 million customers with Featurespace

Akbank, one of Turkey's largest banks, sought to replace its existing financial risk management system to better prevent evolving fraud attacks without interfering with its genuine customers' behavior. The bank partnered with vendor Featurespace to implement its award-winning Featurespace Platform for real-time, enterprise-wide fraud detection.

Featurespace implemented its platform to more accurately detect anomalous behavior across all of Akbank's transactional channels. The solution successfully reduced fraud and decreased the number of genuine transactions being declined for nearly 18 million customers, leading to increased acceptance rates and a more secure customer experience.

Akbank