Case Study: Civitai accelerates user feedback collection with Featurebase

Civitai collects 1,180+ ideas in 2 months with FeatureBase

Civitai, the largest online repository and community for AI models run by a small team, needed a simple feedback system for its users. They had tried various tools but had not yet found the perfect fit for capturing bug reports and feature requests.

Civitai chose Featurebase for its active innovation and user-focused approach. The switch was effortless, taking less than 10 minutes to import data from a previous tool. Within two months of using Featurebase's feedback and roadmaps products, Civitai had collected over 1180 ideas from its community and fostered greater transparency with its user base.

Civitai