Case Study: eWay-CRM improves multilingual customer feedback management with Feature Upvote

eWay-CRM supports feedback boards in 10+ languages with Feature Upvote

eWay-CRM, a CRM for Outlook, needed a tool to collect and organize brilliant ideas from its fantastic customers, allowing them to vote on suggestions to help prioritize development. They turned to Feature Upvote to implement this feedback system.

Feature Upvote provided a solution with a well-organized feedback board that included powerful search functionality to prevent duplicates. The vendor's support for multiple languages, including Czech, was an unexpected benefit for the international company. eWay-CRM was so pleased with the solution that they integrated it everywhere, encouraging customers to use Feature Upvote as much as possible to get truly valuable feedback.

eWay-CRM