Case Study: a leading utilities organisation achieves digital transformation with FDM Group

Providing tech talent to support a technological transformation agenda

FDM Group partnered with a leading utilities organisation in Hong Kong that aimed to maintain its position as a leading energy provider by undergoing a major technological transformation. The client's challenge was to migrate to Microsoft Office 365 and the cloud, roll out Power BI, and create a roadmap to digitalize its call center, all of which required significant tech talent.

The solution involved FDM deploying over 20 skilled consultants from its training programs into various teams. These consultants were instrumental in successfully migrating 5000+ users to Office 365, identifying essential Microsoft apps, managing cloud adoption, launching Power BI, and advancing call center digitalization. As a result of this five-year partnership, the client gained a future talent pipeline and retained critical knowledge and skills for its long-term digital goals.