Case Study: Tabcorp reduces lost savings with FCM Travel

Tabcorp - Customer Case Study

Tabcorp, a leading Australian gambling entertainment business, was an existing FCM Travel client that faced a challenge with its travel data. The company relied on static, manually-managed reports from its FCM account manager, a cumbersome process that took procurement up to six hours per month. This reactive data was often out of date and could not be integrated without significant manual intervention.

To overcome this, FCM Travel implemented a new reporting tool that gave Tabcorp complete control of its data. The client developed specific dashboards to track key metrics, which are now distributed monthly to management. As a result of the solution provided by FCM Travel, Tabcorp saw its lost savings reduce by 6.9% and its lost savings per ticket decrease by $50.

Tabcorp