Case Study: Shared Marketing Services streamlines fax automation with FaxCore

FaxCore and ShoreTel Resolve Critical Fax Needs for Shared Marketing Services

Shared Marketing Services, a company specializing in trade fund program management, faced challenges with an expensive and inflexible fax server. They needed a customizable and cost-effective solution that would integrate with their ShoreTel phone system to automate critical processes like authorization requests. The company turned to vendor FaxCore for its FaxCore 2007 product to replace their existing system.

FaxCore implemented its solution, which provided a flexible and logical platform with a web interface and direct integration into the ShoreTel environment. The result was a streamlined, automated fax process that saved time and money. FaxCore’s support was also cited as exemplary, with the customer praising the engineers' responsiveness and commitment to the project's success.

Shared Marketing Services

Jim Stack

Vice President