Case Study: Nexus achieves near-zero fraud management and reduced payment overhead with FastSpring

Nexus cuts fraud management from 10% of company work to ~0% with FastSpring

Nexus, a platform for building creator programs for video game publishers, faced significant challenges as its own merchant of record. Managing multiple payment processors, international sales taxes, and fraud prevention was consuming 10%-20% of engineering time and an estimated 10% of total company work. Their previous solutions, including PayPal, were a hassle and provided inadequate support, especially for combating fraud in the gaming space.

By implementing the FastSpring merchant of record service, Nexus offloaded these complex burdens. FastSpring managed international payments, tax compliance, and implemented custom fraud rules specific to gaming. As a result, engineering time spent on payments was reduced to single digits and time spent on fraud management dropped to nearly 0%, allowing Nexus to refocus on its core product.

Nexus