Case Study: Mercy Corps achieves faster load times, higher conversions, and 99.7% uptime with Fastly

Nonprofit site increases uptime and achieves 30-60% conversion rate improvement

Mercy Corps, a nonprofit focused on alleviating suffering, poverty, and oppression, needed its website to load quickly and stay highly available so it could engage visitors and drive donations. As part of its fundraising and communications efforts, Mercy Corps turned to Fastly and its CDN services to improve performance and reliability.

Fastly worked with Mercy Corps to cache donation pages and support a dynamic, donor-specific experience without sacrificing speed. The results were dramatic: page loads dropped from 2–3 seconds to 40 ms, a 98% improvement, conversion rates rose by 30–60% during year-end giving, and uptime reached 99.7% in 2024.

Mercy Corps

Paul Bock

Director of Digital Development